Privacy Policy
EFFECTIVE DATE: 3/23/2022, LAST UPDATED: 8/01/2022
Please review our Privacy Policy which, constitutes the Agreement between
you and AI Pal Chat, Inc. The Privacy Policy describes how we collect and
handle information that the Company gathers on or through the Services or its
websites. By visiting our websites, accessing or using the Service, including
browsing the website, and all other communications means with us such as
email or phone or our chat widget, the User expressly consents to the
collection, use, storage, processing, and disclosure of its information in
accordance with our Privacy Policy.
1. Introduction
AI Pal Chat, Inc. Privacy Policy contains information about collecting
Customers, Visitors, and other data subjects (such as Agents or/and
End-users) Personal Data and other information, Services offered or
performed by AI Pal Chat, Inc. and the manner of its processing. We respect
the right to privacy of our software users and take reasonable steps for the
Visitors, End-Users, and Customers to be familiar with the manner in which
rendered accessible information via the following websites https://aipal.chat
and applications are processed. Due to the implementation of comprehensive
security regulations, Personal Data provided by our Services, websites, and
applications is of the highest security standards.
AI Pal Chat, Inc. complies with the Regulation (EU) 2016/679 of the European
Parliament and of the Council of April 27, 2016, on the protection of natural
persons with regard to the processing of personal data and on the free
movement of such data and repealing Directive 95/46/EC (The General Data
Protection Regulation – GDPR). We are as well committed to subjecting all
Personal Data received (as well as from European Union (EU) member
countries, EEA (European Economic Area) and Switzerland, in reliance on the
GDPR as mentioned above.
Notwithstanding the ruling of the Court of Justice of the European Union
issued on July 16, 2020 regarding the recognition of the EU-U.S. Privacy
Shield as an inadequate mechanism for the transfers of data to the United
States, AI Pal Chat, Inc. is subject to the regulatory enforcement powers of
the U.S. Federal Trade Commission and remains committed to comply with
the Privacy Shield Framework requirements, enforceable under the U.S. that
does not relieve participants in the EU-U.S. Privacy Shield program of their
obligations under the EU-U.S. Privacy Shield Framework and Swiss-U.S.
Privacy Shield Framework as set forth by the U.S. Department of Commerce
regarding the collection, use, and retention of personal information transferred
from the European Union to the United States and Switzerland in particular to
the Privacy Shield Principles of:
1. Notice,
2. Choice,
3. Accountability for Onward Transfer,
4. Security,
5. Data Integrity and Purpose Limitation,
6. Access,
7. Recourse, Enforcement and Liability.
AI Pal Chat, Inc. has certified to the U.S. Department of Commerce that it
adheres to the Privacy Shield Principles mentioned above.
2. Scope of Privacy Policy
This Privacy Policy is effective to all information collected by AI Pal Chat, Inc.
from which an individual can be identified (Personal Data). This Privacy Policy
applies to all users (including Customers, Agents, End-Users and users
browsing AI Pal Chat, Inc’s. websites) regardless of the country or territory
they are using Services or websites.
3. Notice
AI Pal Chat, Inc. is responsible for the processing of Personal Data it receives
under this Privacy Policy regarding providing the Service and subsequently
transfers Personal Data to a Third Party Service Provider (including
Sub-processors). AI Pal Chat, Inc. also enables its users to be compliant with
the GDPR (including for onward transfers of Personal Data from the EU, EEA
and Switzerland). With respect to Personal Data received or transferred
pursuant to the Privacy Shield Framework, we are subject to the regulatory
enforcement powers of the U.S. Federal Trade Commission. In certain
situations, AI Pal Chat, Inc. may be required to disclose Personal Data in
response to lawful requests made by public authorities, including to meet
national security or law enforcement requirements. Please be aware we may
disclose Personal Data to respond to subpoenas, court orders or legal
processes, to establish or exercise our legal rights or defend against legal
claims. We may also disclose Personal Data if it is necessary in order to
prevent, investigate or take action regarding any illegal activities, or as
otherwise required by law.
4. Questions and concerns
If you have any questions or concerns, or if you wish to access, update,
amend, correct, or delete, any of the Personal Data we store and process,
please contact us at support@aipal.chat (or via support e-mail of the Service
you use) or by postal mail at: AI Pal Chat, Inc. Attn: 101 Arch Street, 8th Floor,
Boston, MA 02110, United States of America.
5. What information do we collect
1. Provided data
1. The purpose of gathering and processing Personal Data and
other information by AI Pal Chat, Inc. is:
1. to provide, maintain and facilitate the Services as well as to
ensure safe and guaranteed Service performance, upgrade
and improve the functionality of the Services,
2. to provide Customer with access to its Personal Data and
maintain this access via standard API methods for the
duration of paid usage of Services (active subscription) as
well as after the subscription is expired (inactive
subscription), until the Service is fully terminated by a
written request (in accordance with the Agreement),
3. to secure (establish, investigate or defend) Customer’s, as
well as Company’s claims that may arise due to the
Services,
4. to stay connected with the Customer to present an
up-to-date offer of Services and instructions or tips related
to the Service.
2. Personal Data and other Customers’ information collected by AI
Pal Chat, Inc. is used in order to complete registration (create an
Account/License) and at the same time to ensure Customers’
access to AI Pal Chat, Inc.’s Services. While registering on one of
our websites related to our Services, we request that you provide
us with such information as the first name, last name, company
name, address, website address, e-mail address, and
credit/payment card information in the event when a Customer
continues to use our Services after free of charge trial period.
Unless the Customer decides to use our Services after a free trial
period, credit/payment card information is not required. We also
collect other information (including Personal Data) provided by
Customers while using our Services. Some of the provided
information such as an IP address, domain, browser type,
operating system type, etc. may be automatically acquired when a
user visits our websites. When contacting AI Pal Chat, Inc. the
Customer may be requested to render accessible analogical data
to those provided while registering on our website. We may also
collect information (including Personal Data) provided by
Customer and related to Customer’s Agents (people employed to
operate the Service), and End-users Personal Data provided in a
Pre-chat survey. We also store the chat content. Please note that
as you insert data (including Personal Data) through the Service
to the system, you are fully responsible for lawfully obtaining such
data in accordance with the applicable law, as well as a lawful
processing of such data to AI Pal Chat, Inc. Details of your liability
for the aforementioned data you can find in Terms of Use.
3. Personal Data provided in connection with the correspondence
between the Customer or Visitor and AI Pal Chat, Inc. shall be
used strictly to reply to inquiries or to transfer information. We use
the information you provide us (including Personal Data) in order
to provide you with customer service, allowing you to view moves
made by you or your Agents. When using the support section of
our websites we may collect the email address, name or openID
account for the purpose of allowing contact with our support team.
We do it regardless if you are a Visitor, End-User or a Customer.
When using our Services we may collect device information such
as device type, operating system type and application version. We
use this information in order to provide an optimized version of our
applications for your device type. Please be aware we also collect
and process data related to the use of our software and Services
by our Customers and their customers (End-Users). We use such
data for statistics purposes. We may use it also to improve our
Services or to create and improve new services. We collect and
process such data collectively and anonymously.
4. Categories of data subjects. Data subjects include Customers,
Customer’s representatives and End-Users, as well as
employees, Agents, contractors, collaborators. Data subjects may
also include individuals attempting to communicate or transfer
personal information to Customers. The data subjects exclusively
determine the content of data submitted to the Company’s
Service.
5. Types of Personal Data. The Personal Data processed by the
Company includes email address, first name and last name,
address, title, contact details, username, chat history, financial
information (credit card details, account details, payment
information); employment details (employer, job title) and other
data in an electronic form provided to the system in the context of
the Services.
6. Consent for processing and transferring Personal Data. The
Customer hereby agrees and warrants that the processing,
including the transfer of its Personal Data (including the Personal
Data provided to the Company’s system through the Customer’s
Account), has been and will continue to be carried out in
accordance with the relevant provisions of the applicable Data
Protection Laws (and, where applicable, has been notified to the
relevant authorities of the Member State where the Company is
established or has its representative) and does not violate the
relevant provisions of that Member State.
7. Profiling Personal Data. By using our Services the Customer
gives its consent to the profiling of Personal Data that was given
to the Provider, for the purpose of proper maintenance and
providing the Service to the Customer. The Customer agrees that
the profiling of the Personal Data shall serve, in particular, the
purpose of providing the Customer with content that is accurate
and consistent with the scope of the Service used by the
Customer. The Customer acknowledges that it has the right not to
be profiled. In such cases the request can be made at any time at
support@aipal.chat. The Parties undertake reasonable steps and
efforts to eliminate profiling however in case of withdrawing the
consent, the Customer is aware and acknowledges that it is
tantamount to the lack of possibility to provide the Services.
Withdrawing the consent is tantamount to the termination of the
Agreement.
8. Data profiling consists, among others, in:
1. providing the user with materials such as the newsletter in
accordance with the user’s location (other newsletters are
sent e.g. to Europe and other to Asia),
2. providing the Customer with the right content, depending on
whether the Customer uses the trial or paid version of the
Service.
9. Return or destruction of Personal Data. At Customer’s election,
made by written request to the Company, the Company will and
shall procure that all Sub-processors:
1. return a complete copy of all Customers Personal Data to
the Customer,
2. or delete and procure the deletion of the Customers
Personal Data Processed by the Company or any
Sub-processor. The Company will comply with such a
written request within 30 days, unless it is unworkable due
to the purposes of processing or due to technical issues.
10. Retention of Copies. The Company may retain Personal Data
to the extent required by applicable law and only to the extent and
for such period as required by such laws and always provided that
the Company shall ensure the confidentiality of all such Customer
Personal Data and shall ensure that such Personal Data is only
processed as necessary for the purpose(s) specified in such law
requiring its storage and for no other purpose. The Customer
agrees that after the termination or expiration of the Agreement its
data may be stored as a backup for the time needed to secure
(establish, investigate or defend) Customer’s and Company’s
claims that may arise due to the performance of the Services (for
the time it takes for the claims to be barred).
11.Data Protection Officer is Maciej Malesa AI Pal Chat, Inc. 101
Arch Street, 8th Floor, Boston, MA 02110, United States of
America, email: support@aipal.chat
2. Geo-Location data. Please be aware AI Pal Chat, Inc. may have access
to your geo-location data as we collect and process IP addresses of all
devices you use AI Pal Chat, Inc.’s software on. Collecting and
processing your geo-location data refers to mobile devices as well as
computers. It happens regardless you are a Visitor or a Customer.
3. Communication. We will occasionally send you push notifications in
order to make you aware of any outages of Service. You may opt-out of
receiving these types of communications by turning off push
notifications at the device level. We may also send you some emails
from our blog. If you wish not to receive such notification you have an
option to ‘unsubscribe’ this type of communication anytime. We will also
send you notifications related to some important updates of our
Services. The purpose of sending you such emails or messages is to
keep you informed of the latest improvements, features and other
developments. From time to time in specific situations, we may also
send you some other messages, notifications or text messages. Users
who leave their contact details while accessing particular sections of our
website might receive additional messages not described above.
4. Customer gives AI Pal Chat, Inc. and its affiliates royalty-free and
unlimited in time consent to use the Customer’s company name, logos
and other identifying information for marketing and promotional
purposes in internal or external media (including but not limited to
displaying on the Company’s websites) and other purposes connected
with presenting up-to-date offers.
5. Third-party Personal Data:
1. We allow our Customers’ to provide us with third-party Personal
Data.; we mean End-Users data (Customers’ visitors/customers,
people who use Services to contact the Customer) and Agents
data. The information (including Personal Data) that we may
collect is a first name, last name, e-mail address and other
contact information. We do it in order to allow the Customer to add
Agents to the Account and provide services to the End-Users. We
will not use this information (including Personal Data) for any
purpose which is not compliant with our Privacy Policy. Please be
aware we process Personal Data of Customers’ End-users and
Agents. We may also collect other information (e.g., profile
picture, network, username, user ID, age range, language,
country) depending on Customers’ product and Customers’
privacy settings. There are other instances where we may receive
information from third parties.
2. You may separately provide registration and purchasing
information to websites, apps, product or service providers
through which we provide access to registration for our Service.
Depending on the particular promotion, when you register for the
Service through such a promotional partner of ours, that partner
may provide us with a user/member name that you already use
with that partner’s products or services or that you or it have
otherwise pre-selected as part of the promotion. For example,
when you use an external social network (like your Facebook
account) to log in to the Service or to interact with us in another
way, we may collect your name and other details from your social
network profile and account (please see your social network’s
privacy policy or support documents for more information about
sharing of information with connected accounts).
3. As you are using our Services, you may click through certain links
or promotions that will enable you to purchase our Services or use
out Services provided by promotional partners or other sites or
commerce providers. Some of those entities may share with us
certain information (including Personal Data) that you provide to
them. By clicking through to those links or promotions, you agree
to allow us to receive and use any information (including Personal
Data), except for credit card information (account number,
expiration date) that you may provide to such entities, under the
same terms as if you provided it to us directly.
4. You may also separately share your information (including
Personal Data) with other sites or entities, such as those that
create professional marketing lists, to receive special offers and
promotions from its partners. These entities or sites may agree to
share your information (including Personal Data) with us. Whether
or not any third party actually shares your information (including
Personal Data) and to what extent they do share with us will
depend on their agreement with us and their individual privacy
policy. AI Pal Chat, Inc. is not responsible and will assume no
liability if another website or commerce provider collects, uses or
shares, any information (including Personal Data) about you in
violation of its own privacy policy, or applicable law.
5. We may purchase marketing data from third parties and add it to
our existing user database, to better target our advertising and to
provide pertinent offers in which we think you would be interested.
To enrich our profiles of individual Customers, we may tie this
information to the personally identifiable information they have
provided to us.
6. Children personal data. We do not knowingly collect Personal Data from
anyone under the age of 16. If you notice we collect and process
Personal Data of anyone under the age of 16 incorrectly, please contact
us at support@aipal.chat (or via support e-mail of the Service you use).
We encourage parents and legal guardians to monitor their children’s
Internet usage and to help enforce this Privacy Policy by instructing their
children never to provide Personal Data through the websites or
Services.
7. Using ‘cookies’. The so-called ‘cookies’ are used while using the
Services or products rendered by AI Pal Chat, Inc. or browsing any of
the websites where our Services are installed. These are pieces of
information sent by the server, stored on a user’s computer for the
purpose of automatic identification of a particular user when using our
Services. ‘Cookies’ enable us to quickly confirm users’ identity and
owing to them the use of our Services becomes much easier and more
widely available. ‘Cookies’ are used by AI Pal Chat, Inc. solely with the
purpose of personalizing a particular user. ‘Cookies’ can be used on
condition that they are accepted by a browser and that they shall not be
removed from the storage media. Users who removed ‘cookies’ from
their storage media or have not accepted them on their browser may not
have access to the Services rendered by AI Pal Chat, Inc. The use of
third-party cookies is not covered by our Privacy Policy. We do not have
access or control over these cookies.
8. Clear Gifs (Web Beacons/Web Bugs) and WebStorage. Our third party
tracking-utility partners employ a tracking software technology called
clear gifs (a.k.a. Web Beacons/Web Bugs) and WebStorage that help us
better manage content on our websites by informing us what content is
effective. Clear gifs are tiny graphics with a unique identifier, similar in
function to cookies, and are used to track the online movements of our
websites users. In contrast to cookies, which are stored on a user’s
computer hard drive, clear gifs are embedded invisibly on web pages
and are about the size of the period at the end of this sentence. We may
tie the information gathered by clear gifs to our Customer’s Personal
Data.
9. Mobile analytics. We use mobile analytics software which allows us to
better understand the functionality of our mobile software on your
device. This software may record information such as how often you
use the application, the events that occur within the application,
aggregated usage, performance data, and where the application was
downloaded from. We may link the information we store within the
analytics software to Personal Data you submit within the application.
10. Social media (features) and widget. Our websites include social
media features, such as the ‘Facebook Like’ button and widgets, such
as the ‘Share This’ button or interactive mini-programs that run on our
sites. These features may collect your IP address, which page you are
visiting on our sites, and may set a cookie to enable the feature to
function properly. Social media features and widgets are either hosted
by a third party or hosted directly on our sites. Your interactions with
these features are governed by the privacy policy of the company
providing it.
11.Comment system. In order to post comments on our websites (i.e. our
blogs) you must sign into Facebook, Twitter, Disqus or Google, as we
use ‘social-media plugins’ to allow Visitors and Customers to leave
comments on our blogs. No Personal Data is tied to your posts. You
subscribe to our blogs by providing your email address. We will only use
this Personal Data to send you an email notification when new blogs
have been posted and when users comment on a blog that you
previously have commented on. We will not use this information for any
other purpose. You have the opportunity to opt-out from our blog e-mails
by using the ‘unsubscribe’ button.
12. Facebook Connect and other OpenID providers. Depending on the
Service you use you may have the possibility to log in to our live chat
customer support feature using sign-in services such as Facebook
Connect and other OpenID providers. These services will authenticate
your identity and provide you with the option to share certain Personal
Data with us, such as your name and email address to pre-populate our
chat form. Services like Facebook Connect give you the option to post
information about your activities on this website to your profile page to
share with others within your network.
6. Data disclosure
1. AI Pal Chat, Inc.’s main purpose of gathering Personal Data and other
information is to maintain Services, ensure safe and guaranteed
Services performance for its Customers, upgrade and improve
functionality of its Services. Owing to the above process we exceed our
Customers’ expectations, we provide a constant development of our
Services the use of which becomes much easier and more convenient.
In order to ensure orderly and safety functioning our Services we
cooperate and use software of other entities providing services
(described below). We do not sell or lease your Personal Data to any
third party. We will never share, sell, rent or trade your registration and
Personal Information with any marketing or promotional partners without
your consent. The following are exceptions, with respect to whom we
may share your Personal Data:
1. AI Pal Chat, Inc. reserves the right to disclose Personal Data to
any of its parent, subsidiary, affiliated or successor company.
2. AI Pal Chat, Inc. reserves the right to disclose and the Customer
hereby agrees for the disclosure and transfer its Personal Data
and other information relating to the Customer to Third Party
Service Provider (including Sub-processors) such as hosting,
credit card processing, customer/support services, e-mail, text
messages, push notifications providers and others. On your
request we can provide you with a list of entities which may have
access to your Personal Data. We ensure these entities have
access only to the minimum part of the Personal Data which is
necessary for the proper Service provision. AI Pal Chat, Inc. shall
observe due diligence to make sure the processing of data
disclosed to any entities is in compliance with its Privacy Policy.
3. Credit/payment card data provided by the Customer are disclosed
solely to professional companies that conduct non-cash
transactions and only to the extent necessary to effect the
payments. Except for the above situations AI Pal Chat, Inc. shall
not disclose any information or personal data provided by
Customer.
4. Personal Data can be disclosed to entities into which our
company is merged, or to which our assets, site or operations
have been transferred. Mentioned entities will be able to use your
Personal Information under the terms of this Privacy Policy. We
will notify you if any of these events occur by updating this Privacy
Policy and, if practically possible, via other means.
5. You should also be aware that courts of equity, such as U.S.
Bankruptcy Courts, or governmental authorities may have the
authority under certain circumstances to permit your Personal
Information to be shared or transferred to third parties (other than
Third Party Service Provider) without your permission.
2. Personal Data and other information provided by Customer shall not be
disclosed to third parties unless the obligation to disclose the
information to third parties results from the currently effective provisions
of law, such as to comply with a subpoena, or similar legal process,
when we believe in good faith that disclosure is necessary to protect our
rights, protect your safety or the safety of others, investigate fraud, or
respond to a government request, or if it is necessary for the AI Pal
Chat, Inc.’s security and the protection of its rights, including the
protection against the claims submitted by the third parties. The
provided Customer’s information (including Personal Data) may be
utilized in the event of breach of Terms of Use for the use of Services,
misuse of funds, the necessity to take action against all Customer’s
unlawful actions. AI Pal Chat, Inc. shall transfer no information or
Personal Data to any third parties for marketing purposes. AI Pal Chat,
Inc. reserves the right to use the provided Personal Data for the
marketing purposes and other purposes connected with presenting an
up-to-date offer of Services and instructions or tips related to Services in
direct contacts with the Customer. You may opt-out from such emails at
any time by following the unsubscribe instructions located at the bottom
of each communication or by emailing us at support@aipal.chat (or via
support e-mail of the Service you use).
7. Choice
We will always give you an opportunity to choose opt-out before your
Personal Data is (1) disclosed to a Sub-processor (other than AI Pal Chat,
Inc.’s representatives doing work at our direction, or a third party affiliated or
associated with AI Pal Chat, Inc. and connected with providing services and
its current business activity), or (2) to be used for a purpose that is materially
different than that for which it was originally collected or subsequently
authorized by you. The only exception to this choice for Personal Data would
be where we are required to disclose your Personal Data pursuant to a
governmental, police or judicial order, law or regulation to meet national
security or law enforcement requirements. We will enable our Customers to
provide individuals with reasonable mechanisms to exercise their choices. To
limit the use and disclosure of your Personal Data, please submit a written
request by emailing us at support@aipal.chat (or via support e-mail of the
Service you use).
8. Accountability for Onward Transfer
AI Pal Chat, Inc. may transfer some Personal Data to Third Party Service
Providers (including Sub-processors). We will not transfer your Personal Data
originating in the EU and Switzerland to Third Party Service Provider unless
we ensure such Third Party Service Provider is obliged to provide at least the
same level of privacy protection to your Personal Data as required by the
Principles of the EU-U.S. Privacy Shield Framework or the Swiss-U.S. Privacy
Shield Framework and Regulation (EU) 2016⁄679 of the European Parliament
and of the Council of 27 April 2016 on the protection of natural persons with
regard to the processing of personal data and on the free movement of such
data, and repealing Directive 95/46/EC (General Data Protection Regulation).
We will only transfer data to our Third-Party Service Providers (such as
consultants, accountants, attorneys, and Sub-processors) who need the
information in order to provide services to or perform activities on behalf of AI
Pal Chat, Inc., and only for a purpose consistent with this Privacy Policy. AI
Pal Chat, Inc.’s accountability for Personal Data that it receives under the
Privacy Shield and subsequently transfers is described in the Privacy Shield
Principles.
9. Sub-processors (third party service providers)
If AI Pal Chat, Inc. needs to use a Sub-processor in order to provide and
support the features of its Services, it may share Personal Data for that
purpose. Advertising partners. The Company may partner with some third
parties to display advertising on its websites or to manage and serve our
advertising on other sites and may share Personal Data with them for this
purpose. All third parties with which the Personal Data are shared are
required to process Personal Data in a manner that is consistent with this
Privacy Policy. AI Pal Chat, Inc. and its Sub-processors may use cookies and
other similar tracking technologies, such as (but not limited to) pixels and web
beacons, to gather information about users (including Customers, Agents,
End Users, Visitors) activities on AI Pal Chat, Inc.’s websites and other sites in
order to provide with targeted advertising based on user’s browsing activities
and interests. We will provide an individual opt-out or opt-in choice before we
share data with third parties other than our Third Party Service Providers we
use while providing Services, or before we use it for a purpose other than
which it was originally collected or subsequently authorized. To limit the use
and disclosure of your Personal Data, please submit a written request by
emailing at support@aipal.chat (or via support e-mail of the Service you use).
10. Security
We guarantee that we take reasonable and appropriate technical and
operational measures to protect your Personal Data we collect and hold them
from loss, misuse and unauthorized access, disclosure, alteration, and
destruction. While processing Personal Data we take into due account the risk
involved in the processing and the nature of the Personal Data.
11. Data Integrity and Purpose Limitation
AI Pal Chat, Inc. will only collect and retain Personal Data which is relevant to
the purposes for which the Personal Data is collected, and will not use it in a
way that is incompatible with such purposes unless such use has been
subsequently authorized by the Customer. AI Pal Chat, Inc. will take
reasonable steps to ensure that Personal Data is reliable for its intended use,
accurate, complete, and current. We may occasionally contact you to
determine that your Personal Data is still accurate and current.
12. Access
Each data subject has the right to access, correct, amend, block or delete its
Personal Data. The Company shall comply with any commercially reasonable
request by Customer to correct, amend, block or delete Customer’s Personal
Data, as required by Data Protection Laws, to the extent the Company is
legally permitted to do so. If you wish to access, amend, or confirm that AI Pal
Chat, Inc. has Personal Data relating to you, or if you wish to correct or delete
your Personal Data if it is inaccurate, please notify us at support@aipal.chat
(or via support e-mail of the Service you use). If your Personal Data changes,
or if you no longer desire our Services, you may correct, update, delete
inaccuracies or request deactivation of your account by making the change
within the ‘my profile’ section of the site or by emailing us at
support@aipal.chat (or via support e-mail of the Service you use). We will
respond to your access request within 14 days. To request removal of your
personal data from our testimonials or customer support forum, please contact
us at support@aipal.chat (or via support e-mail of the Service you use). In
some cases, we may not be able to remove your Personal Data, in which
case we will let you know if we are unable to do so and why.
13. Recourse, Enforcement and Liability
AI Pal Chat, Inc. is committed to protect privacy as set forth in this Privacy
Policy you believe we are not in compliance with our Privacy Policy, or if you
have any questions or if you wish to take any other action concerning this
Privacy Policy or your Personal Data, please contact us. We will investigate
your complaint, take appropriate action and report and back to you within 14
days.
Since we are committed to protecting your privacy as set forth in this Policy, if
you think we are not in compliance with our Policy, or if you have any
questions or if you wish to take any other action concerning this Policy or your
Personal Information, we encourage you to contact us. We will investigate
your complaint, take appropriate action and report back to you within 14 days.
14. Surveys
From time-to-time, we may provide you with the opportunity to participate in a
survey within our applications or via email. If you participate, we may require
your name, last name, email address or other data. Participation in these
surveys is completely voluntary and you, therefore, have a choice whether or
not to disclose this information.
15. Add-ons
We allow Customers to integrate their Services with third-party add-ons.
Please be aware that AI Pal Chat, Inc. is not responsible for any information
or Personal Data that may be collected through such third-party add-ons.
16. Personal Data protection
AI Pal Chat, Inc. applies technical safety measures of the highest standards to
protect the provided Personal Data against loss, destruction, misuse,
unauthorized access or disclosure. The used measures and technology
ensure complete safety of the Personal Data provided by the Customer or
other data subject. The Personal Data is available solely to the Customer or to
a person indicated by the Customer and provided that authorized access has
been granted to such person. The Customer controls who is allowed to
access. AI Pal Chat, Inc. follows generally accepted industry standards to
protect the Personal Data both during transmission and once received by the
Company. No method of data transmission over the Internet, or method of
electronic storage, is 100% secure. Therefore the absolute security can not be
guaranteed. No data transmission via the Internet, however, can guarantee
100% safety. However AI Pal Chat, Inc. takes all necessary steps and
measures to update and modernize its data protection system. The
transmission of most information is encrypted by using secure socket layer
technology (SSL).
17. Privacy Policy modification
AI Pal Chat, Inc. may update this Privacy Policy from time to time to reflect
changes to its information practices and standards and only this currently
visible on our website is up to date, supersedes all prior versions, and is
effective and binding immediately after posting on an applicable website. If
there are any significant material changes AI Pal Chat, Inc. shall notify its
Customers by email (sent to the email address specified in the ‘owner’s
account’) or by means of a notice on the website prior to the change
becoming effective. We encourage you to periodically review this website for
the latest information on our privacy practices.
“Myna Labs, Inc.” EIN: 85-2434848
769 Monterey Blvd., Suite #5A, San Francisco, CA 94127
info@mynalabs.ai
